Are your employees satisfied in their jobs?
1. Exit
Employees may express their dissatisfaction through behaviour directed towards leaving the organisation.
2. Voice
Employees may actively attempt to provide constructive criticism to their superiors in order to improve their working conditions.
3. Loyalty
Employees may passively and optimistically wait for conditions to improve. They may simply trust the organisation and its management to ‘do the right thing’.
4. Neglect
Employees may passively allow conditions to worsen through chronic absenteeism, lateness, reduced effort and increased error rate.
Employees can become dissatisfied in their jobs for any number of reasons. Once management is aware of the situation, it is worth trying to reverse the dissatisfaction by encouraging performance and motivating employees with recognition, praise and increased promotional opportunities.