Third Quarter 2009/10 Review
Market Conditions
How did you find the market conditions? Were the conditions what you expected or were there changes? Did you talk to customers and get their thoughts on the products and/or services that your business is offering? Have you monitored your competitors' performance? Are there any lessons to be learnt from your competitors' activities?
How Did Your Business Perform?
Did you achieve the targets that you set? What were the results of marketing/advertising campaigns? How did staff productivity compare to expectations? What lessons were learnt from the last 3 months' activities?
Financial Reports
Has your business prepared departmentalised financial accounts? Are financial accounts distributed to team leaders and other members of the team? Could your business' profit and loss accounts be sectionalised into departments or teams so as to make financial accounts more relative to individual sections or teams? Have key performance indicators been prepared for all sections or teams? How did the KPIs compare to budget expectations? Have you reviewed the balance sheet, especially supplementary information such as debtors' days outstanding, stock turn achieved, investment in stock, bank exposure (overdraft loans and other financial commitments, leases and hire purchase agreements etc.) as compared to budget expectations?
Industrial Relations Rules
Have you reviewed the new industrial relations rules that are now in operation? Have you conducted an audit on the implementation of the procedures in your business that comply with the new industrial relations' rules? Have you incorporated the implications of modern awards and national employment standards (NES) into your industrial relations' system? Have you implemented a Fair Dismissal Code within your business? If you would like a copy of a Fair Dismissal Code Checklist, please conduct us.
Review of Performance
Have you sat back and reviewed the performance for the January-March quarter? Are you happy with your business' overall performance? Have you celebrated successes? What changes need to be made to your business operations? Have you systemised (developed systems for) what worked well so that you do not have to "reinvent the wheel" next time? Please contact us if you would like to have a discussion on your business' performance to 31 March 2010